International Account Manager
Work closely with overseas sales offices. The main challenge is to expand Chinese customer business, including maintaining existing customer relationships and developing new customers/projects, and striving for business opportunities for Bizlink by gaining an in-depth understanding of customer products and new trends.
Key Responsibilities:
- Continuously acquire and determine projects: RFQ, A-project.
- Must coordinate communication between BizLink operations' internal team with the customer for any sales/delivery/quality issue.
- Clear communication and follow-up of sample, ramp-up plan, SOP procedure at the project level.
- Must follow the rule pricing, copper model, and adjust procedure.
- Make sure the delivery price applies to the price that management agreed, approved, and quoted.
- Clear communication of MOQ, lead time with internal and external partners.
- Be able to find out the solution/action of profit analysis based on the customer/order level.
- Be able to clearly explain the situation of each RFQ, project, A-project, and customer, both in oral and written form.
- Be able to track the trend of Turnover of the team/customer, be able to facilitate and adjust the sales forecast in a professional way (based on the format of management required).
- Ensure or compensate business levels as budgeted.
- Make and update sales budgets as management needs, and follow the rules and procedures of budget of the company budget.
- Define, follow up, and realise measures for turnover and EBIT enhancement, and report on time.
- Must be able to handle contract issues from customers, and be able to find solutions for the items of the contract with internal and external partners.
- Must act as the escalation level for customer-related issues.
- Must accept and handle any task and instruction that management assigns.
- Must communicate across the team within the sales team, not only at TCZ.
- Carry out management decisions and instructions, respect hierarchy and organization.
- Finish in time all reporting requested by management.
- Promote team spirit within the department and all other departments within the BG ES organization.
- To develop in-depth knowledge of the assigned account’s product portfolio and to follow up on new product developments.
- To explore opportunities to develop new business with existing international clients and their subcontractors and to strive for the acquisition of new clients within that scope.
- To report sales activity and to keep the CRM database up-to-date.
- To be responsible for order and offer handling, and for the complete administrative follow-up of all commercial actions.
- To understand the strategic impact of future developments within the assigned customer base, be it related to technical innovations, logistical requirements, or regional/international business development plans.
- Other job-related tasks assigned by management/company.
Job Requirements
- Master (e.g., Economics, Industrial Engineer, Business Administration,…) or Bachelor's combined with relevant experience.
- Min.5 years of sales experience in an international commodity environment.
- Experience selling high volume products with technological specifications and/or selling to the electrical appliances industry is an asset.
- Strong commercial insight, preferably combined with a background in electronics/mechanics or chemistry.
- Understanding of financial KPIs (e.g., working capital) is recommended.
- Strong interest in design, innovation, and new product development.
- Excellent negotiation skills.
- Strong organizational skills: ability to set priorities and capable of multitasking while finding the right balance between administrative follow-up and account management.
- Basic leadership skills required.
- Multicultural: able to deal with interfaces of diverse cultural backgrounds.
- Flexible and willing to travel up to 50% of the time.
- Hands-on.
- Positive attitude.
- Diplomatic and able to function within a larger corporation with clear guidelines and procedures.
- Solution-oriented and able to solve issues from A-Z independently.
- Assertive team player with strong interpersonal and negotiation skills.
- Excellent interpersonal and communication skills.
- Analytical and clever.
- Sense of synthesis.
- Stress resistant.
- Result-oriented.
- Extraverted.
- Energetic.
- Convincing.
- Fluent in English, knowledge of other languages is an asset.
- ICTICT-literate, able to work in Excel and use CRM tool (Salesforce).
BizLink is looking for the best & brightest talent
No matter the location, or the role, every BizLink employee shares one mission: Make interconnection easier to improve the quality of life and turn customers' innovative ideas into reality.
Have questions about our positions? Feel free to email us at: recruitment@bizlinktech.com
Please note: This email is for inquiries only. To be considered, all applications must be submitted by clicking the "Apply Now" button on the job posting.
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