Customer Service Representative

Customer service representatives work directly with customers to provide assistance, resolve complaints, answer questions, and process orders

Penang, Malaysia
Full-time
BizLink Technology (S.E.A.) Sdn. Bhd.

Key Responsibilities:

  • To be responsible in coordination with material department in arranging and confirm customer delivery schedule
  • Handles customer complaints, provide appropriate solutions and alternative within the time limits
  • Follow up the shipment commitment and payment with customer
  • Handling the customer orders based on Sales Order Entry
  • Build sustainable relationships with customer accounts through open and interactive communication
  • Any other job may be assigned by his / her superior

Job Requirements

  • Degree in Business Management or in any disciplines
  • Ability to multi task and manage time effiectively
  • Execellent communication and presentation skills
  • Fresh Graduate are welcome to apply
  • Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarinspeaking clients
Come join us

BizLink is looking for the best & brightest talent

No matter the location, or the role, every BizLink employee shares one mission: Make interconnection easier to improve the quality of life and turn customers' innovative ideas into reality.

Have questions about our positions? Feel free to email us at: recruitment@bizlinktech.com

Please note: This email is for inquiries only. To be considered, all applications must be submitted by clicking the "Apply Now" button on the job posting.

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Group of six diverse smiling young adults looking down toward the camera in a circle.