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Customer Service
July 23, 2025
Update
Customer Service Representative
Customer service representatives work directly with customers to provide assistance, resolve complaints, answer questions, and process orders
Penang, Malaysia
Full-time
BizLink Technology (S.E.A.) Sdn. Bhd.
Key Responsibilities:
- To be responsible for coordinating with the material department in arranging and confirming the customer delivery schedule.
- Handles customer complaints, provides appropriate solutions and alternatives within the time limits.
- Follow up on the shipment commitment and payment with the customer.
- Handling the customer orders based on Sales Order Entry.
- Build sustainable relationships with customer accounts through open and interactive communication.
- Any other job may be assigned by his / her superior.
Job Requirements
- Degree in Business Management or in any discipline.
- Ability to multitask and manage time effectively.
- Excellent communication and presentation skills.
- Fresh graduates are welcome to apply.
- Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarin-speaking clients.
Come join us
BizLink is looking for the best & brightest talent
No matter the location, or the role, every BizLink employee shares one mission: Make interconnection easier to improve the quality of life and turn customers' innovative ideas into reality.
You can always contact us on recruitment@bizlinktech.com
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