CSR Manager
Descriptions
Company: PT Bizlink Technology Indonesia
Location: Indonesia-Batam
Responsibilities:
- Develop and implement sales strategies, goals, and action plans to achieve targets and objectives set by management.
- Monitor and analyze sales performance metrics, such as manufacturing cost, conversion rates, average order value, fluctuation of firmed order & forecast against service agreement, AR and customer satisfaction scores, to identify areas for improvement and implement corrective actions as needed.
- Collaborate with cross-functional teams, including product development, and customer support, to align sales initiatives with overall business objectives
- Develop and maintain strong relationships with key customers and accounts, serving as a point of escalation for complex inquiries or issues.
- Stay updated on industry trends, competitor activities, and market developments to inform strategic decision-making and stay ahead of the competition.
- Prepare and present regular reports and updates on sales performance, trends, and forecasts to senior management.
- Perform all other related duties as assigned by your direct supervisor or General Manager
Qualifications:
- Bachelor's degree in marketing, business administration, or business related field. Advanced degrees or relevant certifications are a plus.
- At least 10 years of experience in sales management in the EMS manufacturing industry with at least 5 years in leadership roles with a track record of success in sales achievement.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers and team members
- Proficiency in using CRM software and other sales tools to track performance metrics and manage customer relationships.
- Results-oriented with a track record of meeting or exceeding sales targets and KPIs.
- Strategic thinker with the ability to develop and execute sales strategies that drive business growth and profitability
- Able to work well under pressure and handle emergency and stressful situations
- Positive mindset and Can Do Attitude
Why join BizLink:
At BizLink, we believe in being Where Possibilities Connect. As a publicly listed company with a strong global presence, we value individual contributions and foster an environment where you can make a meaningful impact. Joining us means not only shaping your career as part of an ambitious, collaborative team committed to growth and innovation, but also playing an essential role in connecting innovative ideas and building a brighter future.
We embrace diversity, integrity, and long-term partnerships with industry leaders worldwide, across various sectors such as data centers, semiconductor technologies, electric vehicles, medical equipment, and factory automation. With us, you’ll have the chance to explore exciting new opportunities, develop professionally, and be recognized for your positive contributions. Together, let’s build the future!
About BizLink:
Founded in 1996 and headquartered in Silicon Valley, USA, BizLink is dedicated to making transformative connections that bring visionary ideas to life. We specialize in providing essential components such as wire harnesses, connectors, and cables to a broad spectrum of industries. Our global presence, with flexible production resources and R&D teams across America, Europe, and Asia, allows us to proactively drive innovation and enable future possibilities. At BizLink, our customer-centric approach and commitment to relentless advancement empower us to deliver zero-distance service and continual performance optimization, making a positive and meaningful impact worldwide. We turn possibilities into reality; furthermore, we connect possibilities to world-changing visions.
