.avif)
Engineering & Technology
September 18, 2025
Update
FAE
- Ensure customer orientation, growth, system growth above average - by better/ faster technical contact to customers/ sales (sales support) - by solution offering (alternatives, proposals, customer portfolio analyses, standardization, detecting opportunities for best practices) - by initiating “team approach” and checking competitiveness in quotes - through representing/ following up customer interests in plant - Define best-in-class products with target cost for target segments
Jiangsu, China
BizLink Technology (Changzhou) Ltd.
Key Responsibilities:
- Expand the product portfolio for the power tools market in line with technologies and market trends.
- Oversee the product portfolio throughout all phases, from product development to market launch and phase-out, with a focus on products for the power tools market.
- Create design specifications in collaboration with development teams.
- Maintain an overview of all product cost calculations and identify technical correlations that can provide future advantages for market development.
- Be part of an international team of product managers and developers.
- Initiate and manage sample orders and prepare technical product documentation.
- Establishing a sustainable relationship with technical functions at the customer.
- Leading Technical customer interface for high-volume/high complexity projects.
- Cooperate with the sales team to complete pre-sales technical exchanges, helping customers to have a better understanding of the functions and advantages of the products.
- Definition of technical offer content, including technical assumptions, technical alternatives, and technical proposals.
- Provide customers with technical training and guidance on products, such as product usage specifications, prevention of common malfunctions, and corresponding solutions.
- Identify innovation opportunities, technical market trends, approval trends, portfolio trends, etc.
- Determine target cost ranges and technical concepts together with the calculation department and operational PM.
- Participate in formulating differential and competitive quotation plans, together with PCC, purchasing, IE, and PPE departments, according to target customer segmentation market.
- Escalation /correction of calculations in case of missing competitiveness or of mistakes.
- Definition of Bizlink specification, calculations, assumptions, and alternatives to be calculated.
- Collect the technical problems encountered by customers in a timely manner, sort them out, and feed them back to the R&D team.
- Summarize the common problems and form a Frequently Asked Questions (FAQ).
- Representing Customer interests in the plant, determine best-in-class product standards for the target segments/customer segments based on materials, processes, and costs.
- Training the internal team about customer needs, industry or product trends, new products/technologies/Norms/Standards, and potential Add-On services. Create technical know–how within local areas in order to better investigate customer requirements and key decisive factors for future product offers.
- Collaborate across departments to optimize product design and put forward reasonable suggestions.
- Participate in formulating and improving the standard processes for product debugging and after-sales support.
- Support the company technology promotion activities (technical demonstrations at exhibitions, introductions to product applications.
- Maintain and manage relevant technical documents (debugging reports, problem-solving records).
Job Requirements
- University degree with an electronic, automation, or engineering relevant background
- years plus relevant industry experience, especially in the fields of power tools, electronic manufacturing, or motor control.
- Those with experience in FAE (Field Application Engineer) or technical support positions will be given preference.
- Be familiar with AC/DC motor control technologies (such as brushless motors (permanent magnet synchronous motors, etc.) and drive circuits.
- Understand the performance testing methods (for example, power, rotational speed, and torque testing) of power tool products and common standards (such as CE, FCC certifications).
- Be familiar with the structure, principle, and performance characteristics of power tools.
- Have a certain ability in fault analysis, be able to locate problems, and provide preliminary solutions.
- Good project management, excellent organization skills
- Good communication skills and possess the collaboration concept
- Possess good English listening, speaking, reading, and writing abilities, and be able to write technical documents proficiently.
- Advanced skills in Office software, PPT, Excel, Word, and Outlook.
- Honest, mature, open, flexible, persistent, and confident.
- Good work spirit, people manager.
- Strong observation & strain capacity.
- Able to apply available skills.
Come join us
BizLink is looking for the best & brightest talent
No matter the location, or the role, every BizLink employee shares one mission: Make interconnection easier to improve the quality of life and turn customers' innovative ideas into reality.
Have questions about our positions? Feel free to email us at: recruitment@bizlinktech.com
Please note: This email is for inquiries only. To be considered, all applications must be submitted by clicking the "Apply Now" button on the job posting.
.jpg)