IT Executive

An IT Executive is responsible for overseeing and managing an organization's technology infrastructure and IT strategy

Penang, Malaysia

Full-time

BizLink Technology (S.E.A.) Sdn. Bhd.

Key Responsibilities:

Troubleshooting problems for a wide range of IT and custom applications for internal customers.
Collaborating with other groups and organizations, elevating data quality concerns, and communicating known system problems.
Contributing to the organization via project participation at the team, department, IT, and global levels.
Perform analysis, diagnosis, and resolution of incidents reported, where possible, for hardware, software, network, and application.
Track and monitor problems to ensure a timely resolution.
Assist in documentation of work processes, system workflow, and operating procedures.
Communicate and coordinate with vendors for issue management, service upgrades, application maintenance, and other support services.
Responsible for recording and maintaining the IT infrastructure inventory list, license, and hardware warranty renewal.
Undertake any other ad-hoc tasks assigned by a superior from time to time.
Maintenance of systems to protect data from unauthorized users. Identifies, reports, and resolves security violations.
Prioritizing on checking the vulnerabilities system and network security issues.
Investigate and resolve the security risk of internal IT architecture.
Advises on data security issues, compliance, and privacy requirements.
Additional Information.

Degree in Computer Science/ Information Technology or equivalent qualification. Minimum 5 years of working experience.
Experience in the Cyber Security IT field of information security.
Available to support during weekend support on technical productivity issues when required.
Possess knowledge in IT networks, servers, security, and troubleshooting skills.
Knowledge of the ERP system will be an advantage.
Able to speak and write in Mandarin, English, and Malay.
Having a programming background will be an added advantage.
Responsible, dedicated, and able to work independently.