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Customer Service
Update
CSR Customer Business Services
As a CSR in Customer Business Services, you'll manage key customer accounts, responsible for handling forecasts and orders, coordinating shipment plans, supporting quotation/costing, and resolving service issues.
New Taipei City, Taiwan
Full-time
BizLink International Corp.
Key Responsibilities:
- Internally correspond to the company's business needs, including quotation, delivery time, production capacity, etc.
- Customer FCST management, formulate material preparation plan, track customer orders, and regularly discuss order shipment plans with customers and sales.
- Assist the general manager and business team with quotation strategy and cost analysis.
- Handling of customer complaints and return and exchange procedures.
- Manage customer service team.
- To handle matters assigned by the supervisor.
Job Requirements
- Handle customer needs carefully and patiently.
- Be highly proactive, respond to customer feedback immediately and internally, and reply to customers quickly.
- Good communication skills.
Come join us
BizLink is looking for the best & brightest talent
No matter the location, or the role, every BizLink employee shares one mission: Make interconnection easier to improve the quality of life and turn customers' innovative ideas into reality.
Have questions about our positions? Feel free to email us at: recruitment@bizlinktech.com
Please note: This email is for inquiries only. To be considered, all applications must be submitted by clicking the "Apply Now" button on the job posting.
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