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Engineering & Technology
Update
FAE
- Ensure customer orientation, growth, system growth above average - by better/ faster technical contact to customers/ sales (sales support) - by solution offering (alternatives, proposals, customer portfolio analyses, standardization, detecting opportunities for best practices) - by initiating “team approach” and checking competitiveness in quotes - through representing/ following up customer interests in plant - Define best-in-class products with target cost for target segments
Jiangsu, China
Full-time
BizLink Technology (Changzhou) Ltd.
Key Responsibilities:
- Expand the product portfolio for the power tools market in line with technologies and market trends.
- Oversee the product portfolio throughout all phases, from product development to market launch
- and phaseout, with a focus on products for the power tools market.
- Create design specifications in collaboration with development teams.
- Maintain an overview of all product cost calculations and identify technical correlations that can
- provide future advantages for market development.
- Be part of an international team of product managers and developers. Initiate and manage sample
- orders and prepare technical product documentation.
- Establishing a sustainable relationship to technical functions at customer. Leading Technical
- customer interface for high volume /high complexity projects.
- Cooperate with the sales team to complete presales technical exchanges, helping customers to
- have a better understanding of the functions and advantages of the products. Definition of technical
- offer content including technical assumptions, technical alternatives, technical proposals.
- Provide customers with technical training and guidance on products, such as product usage
- specifications, prevention of common malfunctions and corresponding solutions. Identify innovation
- opportunities, technical market trends, approval trends, portfolio trends, etc.
- Determine target cost ranges and technical concepts together with calculation department and
- operational PM.
- Participate in formulating differential and competitive quotation plans, together with PCC,
- purchasing, IE, PPE departments according to target customer segmentation market.
- Escalation /correction of calculations in case of missing competitiveness or of mistakes. Definition of
- Bizlink specification, calculations assumptions and alternatives to be calculated.
- Collect the technical problems encountered by customers in a timely manner, sort them out and
- feed them back to the R&D team. Summarize the common problems and form a Frequently Asked
- Questions (FAQ).
- Representing Customer interests in plant, determine bestinclass product standards for target
- segments/customer segments based on materials, processes costs.
- Training internal team about customer needs, industry or product trend, new
- products/technologies/Norms/Standards and potential AddOn services. Create technical
- know–how within local areas in order to better investigate customer requirements and key decisive
- factors for future product offers.
- Collaborate across departments to optimize product design and put forward reasonable
- suggestions.
- Participate in formulating and improving the standard processes for product debugging and after
- sales support.
- Support the company's technology promotion activities (technical demonstrations at exhibitions,
- introductions to product applications).
- Maintain and manage relevant technical documents (debugging reports, problemsolving records).
Job Requirements
- University degree with electronic, automation or engineering relevant
- background
- 3 years plus relevant industry experience, especially in the fields of power
- tools, electronic manufacturing or motor control.。
- Those with experience in FAE (Field Application Engineer) or technical support positions will be given preference.
- Be familiar with AC/DC motor control technologies (such as brushless
- motors, permanent magnet synchronous motors, etc.) and drive circuits.
- Understand the performance testing methods (for example, power,
- rotational speed, torque testing) of power tool products and common
- standards (such as CE, FCC certifications).
- Be familiar with the structure, principle and performance characteristics of
- power tools.
- Have a certain ability in fault analysis, be able to locate problems and
- provide preliminary solutions.
- Good project management, excellent organization skills
- Good communication skill and possess collaboration concept
- Possess good English listening, speaking, reading and writing abilities
- and be able to write technical documents proficiently.
- Advanced skills in Office software, PPT, Excel, Word, Outlook.
- Honest, mature, open, flexible, persistent and confident
- Good work spirit, people manager
- Strong observation & strain capacity
- Able to apply available skills
Come join us
BizLink is looking for the best & brightest talent
No matter the location, or the role, every BizLink employee shares one mission: Make interconnection easier to improve the quality of life and turn customers' innovative ideas into reality.
Have questions about our positions? Feel free to email us at: recruitment@bizlinktech.com
Please note: This email is for inquiries only. To be considered, all applications must be submitted by clicking the "Apply Now" button on the job posting.
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