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FAQs
   
 
   
   
 

Is Tongying part of a global network?
Yes, Tongying is part of the larger BizLink Group. BizLink includes manufacturing facilities in: Shenzhen and Xiamen, China; Panang, Malaysia; Cuidad Juarez, Mexico. Additionally, corporate offices are located in the US, Taiwan, and Ireland. Other members of the group include the specialist in connectors: BizConn, and the manufacturer of advanced optical components: OptiWorks.

What products does Tongying manufacture?
Tongying extrudes wires for a wide range of industries. For example: SATA, SCSI, SAS, UL2464, VGA, HDMI, DVI, ECG/EKG wire, SpO2, SDT cable, Control cable, Hook-up wire, Automotive wire, Patch cords, LAN cable (CAT.5a & CAT.6) and Photovoltaic wire.

What kind of quality assurance does Tongying offer?
Tongying are ISO 9001, ISO 14001 and TS16949 certified. Additionally, we provide Just-In-Time programs to allow our customers the customized delivery that their business operations require. Tailored systems are available to meet specific needs, including holding safety stock for our customers.

What are typical lead times for products?
All products are manufactured in our facility in China, where lead times average 6 to 8 weeks.

If a customer needs to track a shipment, what can he or she do?
Tongying customer service representatives are there to provide support when you need to know where a shipment is. Aside from your account executive, our customer support team provides the information you need in a timely manner. Should you have any questions, please call and let us know.

How are cables typically shipped?
Cables from China are generally shipped by boat; expedited air shipment is available for an additional charge. Travel times average 2.5 weeks. Customs clearance and final destination transportation are added to this base travel time. Most cables are shipped FOB our Fremont, California location.

Who are Tongying typical customers?
Tongying's customers include several major corporations in the computer, electronics, and medical sectors. For detailed information on our customer base, please call or email us.

How large is Tongying workforce?
The amount of employees in our factory is 330.

What advantages does Tongying offer its customers?
Our comprehensive engineering expertise and years of experience in the business to business market are competitive advantages. Additionally, our customized service programs fulfill the needs of our customers completely. We offer a total solution for our clients from initial product design to final, high-quality goods.

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