Stakeholder Management Objectives
BizLink applies a "Plan-Do-Check-Act" model to continuously improve social responsibility performance through continuous communication with stakeholders and invites them to participate in many of our activities. Our objectives for managing stakeholder concerns are as follows:
- Fully understand stakeholders’ concerns and continue to improve CSR-related performance.
- Obtain stakeholders’ trust and respect for BizLink.
- Disclose BizLink’s efforts and performance to maintain and enhance BizLink’s reputation.
Stakeholder Management Procedure
BizLink’s stakeholder management procedure is divided into four stages: identification, analysis, plan, and engagement.
BizLink defines stakeholders as the internal or external persons or organizations which can influence BizLink or be influenced by BizLink. According to this definition, we have identified that BizLink’s stakeholders include employees, customers, suppliers, shareholders and investors, government, communities and nongovernmental/non-profit organizations.
Analysis of Stakeholders’ Topics of Concern
After identifying our stakeholders, we establish individual communication channels with each of them according to their influence and issues of concern. We communicate with stakeholders through multiple channels established by CSR-related units, and compile their economic, social and environmental concerns, and also consult the G4 sustainability reporting guidelines. We have identified 29 topics of stakeholder concern, and have analyzed and prioritized them according to their level of concern and potential impact on the Company for inclusion into key annual projects.
BizLink’s CSR-related units incorporate the results of the analyses described above into their daily work, annual plans, or cross-functional projects as a key reference for the Company’s sustainable development strategy.
Stakeholder Engagement and Measurement
BizLink and its stakeholders have differing levels of interactions according to priority so as to use company’s resource efficiently and to create win-win relationships.
- Global Offices Contacts
Please click here and find local contacts in global locations page
- Investor Relations & Media Contacts
Tom Huang / Investor Relation Manager
- ESG (environmental, social and governance) Issues and Business Conduct Reporting Mailbox
Eric Lee / Sr. HR Director